A few things we’re great at
Check out our comprehensive range of services here.
Device Setup & Configuration
We make new technology stress-free. Whether it’s a smartphone, tablet, laptop, or printer, we’ll set everything up and make sure it’s working the way you need it to. We also adjust settings for ease of use (larger text, simplified layouts, bookmarks to favourite sites). You’ll walk away with a device that’s ready to use — no confusing menus, no fiddly wires, just simple and clear.
Wi-Fi & Connectivity Support
A reliable internet connection is the foundation of modern life. We’ll set up or troubleshoot your home Wi-Fi, improve coverage in tricky spots, and make sure all your devices — from computers and tablets to smart TVs — connect smoothly. We can also help pair Bluetooth devices like wireless headphones, keyboards, or speakers, making your home network hassle-free and reliable.
Communication Made Simple
Staying in touch with loved ones has never been more important. We’ll set up and teach you how to use video calling platforms like Zoom, FaceTime, and WhatsApp. We’ll also help you create and manage email accounts, showing you step by step how to send, receive, and organize messages. Whether it’s a weekly call with family or sharing photos with friends, we’ll make communication easy and enjoyable.
Social Media & Online Engagement
Social media can be a wonderful way to connect — if it feels safe and simple. We help seniors set up and use platforms like Facebook and Instagram, focusing on privacy settings, safe usage, and easy navigation. Whether you’d like to see family photos, join community groups, or explore hobbies online, we’ll help you do it with confidence and security.
Digital Photos & Memories
We help you preserve and enjoy your memories in the digital age. Services include transferring photos from cameras or phones to your computer, organizing digital albums, and setting up cloud storage so your memories are safe and accessible. We can also configure digital photo frames so that family pictures appear automatically, keeping loved ones close even at a distance.
Security & Online Safety
The internet brings opportunities, but also risks. Our support helps you stay safe. We’ll install trusted antivirus software, set up secure passwords (or password managers), and enable two-factor authentication for important accounts. Just as importantly, we’ll teach you how to spot suspicious emails, scams, and phishing attempts so you can browse and shop online with peace of mind.
Smart Home & Health Tech Setup
Technology can make everyday life easier and safer. We set up smart home devices like Amazon Alexa or Google Nest, smart plugs, and lights — all simplified with easy-to-remember voice commands or routines. We can also help with health and safety technology, such as wearable fitness trackers or medical alert systems, ensuring they’re connected and easy to use.
One-on-One Training & Group Workshops
Everyone learns differently, so we offer patient, step-by-step teaching at your pace. One-to-one sessions are tailored to your needs — from learning online shopping, to exploring YouTube, to editing photos. We also offer group workshops, perfect for friends, community centres, or retirement groups, covering popular topics like “Getting Started with Video Calling” or “How to Stay Safe Online.”
Remote Support & Regular Check-ups
Not every problem needs a home visit. With secure remote support, we can connect to your device and help solve issues quickly — from fixing email problems to installing updates. For extra peace of mind, we also offer regular check-ups (monthly or quarterly) to keep your devices up-to-date, secure, and running smoothly, while answering any new questions you may have.
Packages
Have a look at our comprehensive packages available.
🌐 Stay Connected
Includes:
– Device Setup & Configuration (smartphones, tablets, laptops)
– Wi-Fi & Connectivity Support (home network, Bluetooth, smart TV connections)
– Communication Made Simple (email, messaging, video calling setup + training)
– Social Media & Online Engagement (safe, simple Facebook & Instagram support)
👉 Ideal for: People who want to confidently use technology to stay connected with family and friends.
🔒 Stay Safe
Includes:
– Security & Online Safety (antivirus, password help, scam awareness)
– Remote Support & Regular Check-ups (secure troubleshooting, updates, maintenance)
– One-on-One Training (focused sessions on safe browsing, online shopping, etc.)
👉 Ideal for: People and families who worry about online risks and want ongoing support to stay safe.
🏡 Smart Living
Includes:
– Digital Photos & Memories (photo organization, cloud storage, digital photo frames)
– Smart Home Setup (voice assistants, smart plugs, simplified routines)
– Health Tech Support (fitness trackers, medical alert devices)
👉 Ideal for: People looking to enjoy modern conveniences and independence while staying close to family memories.
Have any questions?
Get in touch today for a no-obligation chat about how we can help you.